Last Updated: January 14, 2024
Version 2.0
8 min read
GDPR Compliant
Neotel Technology Co., Ltd. (“Neotel”, “we”, “our”, or “us”) is committed to protecting the privacy of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products and services, or interact with us in any way.
By accessing our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access our services.
We adhere to the highest standards of data protection, including compliance with GDPR, CCPA, and other applicable privacy regulations worldwide.
We collect information from you in various ways when you interact with our website, products, and services. The types of information we may collect include:
We use the collected information for various purposes to provide, maintain, and improve our services:
We respect your privacy and do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
All our third-party partners are contractually bound to maintain the confidentiality and security of your information, using it only for the purposes we specify.
We implement comprehensive security measures to protect your personal information from unauthorized access, use, alteration, and disclosure:
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to using industry best practices.
We use cookies and similar tracking technologies to enhance your experience on our website and analyze usage patterns:
You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect website functionality. For more information, visit your browser’s help documentation.
You have certain rights regarding your personal information. We respect these rights and provide mechanisms to exercise them:
| Right | Description | How to Exercise | ||||||
|---|---|---|---|---|---|---|---|---|
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Access |
Request a copy of your personal data |
Submit a data access request |
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Correction |
Update or correct inaccurate information |
Update via account settings or contact us |
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Deletion |
Request removal of your personal data |
Submit a deletion request |
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Portability |
Receive your data in a portable format |
Request data export |
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Objection |
Object to certain processing activities |
Contact our privacy team |
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Restriction |
Limit how we use your information |
Submit a restriction request |
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Withdraw Consent |
Revoke previously given consent |
Update preferences or unsubscribe |
To exercise any of these rights, please contact us at privacy@neotel.tech. We will respond to your request within 30 days.
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information from our servers as soon as possible.
As a global company, we may transfer your information to countries outside your country of residence. These countries may have different data protection laws than your country.
When we transfer personal information internationally, we ensure appropriate safeguards are in place:
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons.
When we make material changes, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically, we retain customer data for the duration of the business relationship plus 7 years for legal and tax purposes.
No, we do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share information as described in this privacy policy.
You can opt out of marketing emails by clicking the “unsubscribe” link in any marketing email or by updating your communication preferences in your account settings. You can also contact us directly to opt out.
In the unlikely event of a data breach, we will notify affected individuals within 72 hours as required by law. We will provide information about the breach, potential impacts, and steps we’re taking to address it.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don’t hesitate to contact us.
info@neotel.tech
info@neotel.tech
+86 400-088-1622
Building 18 No.1588 Lian Hang Rd. Minhang, Shanghai, 201112, China